Our Difference

We create relationships,
not transactions

You are a member,
not a customer

You work with team members,
not staff

 

- Or -

Our Approach

We match seniors with a dedicated personal concierge who builds a team of home helpers for your loved one's needs.

 

Meet

Renée W.

Home Concierge Team Member

home concierge member
 

My background

I have worked with seniors for the last 15 years in various roles. Most recently I supervised a memory care neighbourhood in a retirement residence.

Why I love Home Concierge

This role allows me to support seniors and give their loved ones a sense of relief that a trusted group of dedicated and passionate providers is supporting them.

My favourite ways to help members

Making it easy on them to get what they need, and anticipating what those needs are. Any needs they have can easily be addressed with only one phone call to me.

Our Standards

Qualified

We only hire the most qualified candidates after a thorough screening and a Vulnerable Sector background check.

Trained

Once hired, our team members go through multiple stages of training.

Certified

Our team members have dementia certification, training on preventing abuse/neglect, the heimlich manoeuvre and training on the Accessibility for Ontarians with Disability.

Empowered

Our new hires always shadow more experienced team members before taking on a shift of their own.

Personalized

We get to know our team members well so that we can best match them to your loved ones.